Water Billing Frequently Asked Questions

Automated Water Meters

Automatic water meter readings call in your water meter read once a month. Check your water bill to make sure you are using an automated meter. If your bill is coded with "WA" you are using an Access Plus Meter . If your bill is coded with "EST" please call Romeoville Finance Department at 815-886-7200 to have an automated meter installed.

• The Village will install your automated meter free of charge.
• Your automated meter will allow your meter to be read every month without someone coming to your home.
• Your automated meters can detect leaks that may inflate your water bill.
• Your automated meter will provide consistent and accurate meter reads to ensure that you are billed properly.

For more information or to set up an appointment to have your automated meter installed, contact the Romeoville Finance Department at 815-886-7200 ext 450.

Closing Your Water Account

If you are moving and wish to close your water account you must arrange a final on-site meter read with the Village. Before you move out, call the Water Billing Department at 886-7200 to schedule an appointment to have a visual meter reading taken. Also, be prepared to give a forwarding address. Please call at least two days in advance. The water account will remain in your name until the final on-site meter read is conducted.

Please Note: Even if you have an Access Plus meter you still need to call to give your forwarding address and to schedule an appointment to have a visual final meter reading.

Irrigation Meters

Under Village Ordinance a household may purchase an irrigation meter for outside use. An irrigation meter is not charged with a sewage bill. However, it should be noted that purchasing an irrigation meter costs $300. In addition it is the responsibility of the homeowner to pay for installation through a state licensed plumber. Click for more information.

Leak Detection

Leaky fixtures may dramatically increase your water bill. For example, a small drip from a leaky faucet can consume 15 to 22 gallons of water a day. Click for more information.

Opening A New Water Account

To open a new water account you must fill out an "application for service" application for service form at Village Hall. Village Hall is located at the corner of Route 53 and Montrose Drive just north of Romeo Road/135th Street. Village Hall is open from 8:00-5:00 on Monday - Friday.

If you own the home, you will need a copy of your warranty deed. If you are renting the home, you will need a copy of your lease, your landlords name, address and telephone number and a $100.00 security deposit. Finally, please call (815) 886-7200 ext 450 to have your meter programmed, so that it could be electronically read.

Paying Your Water Bill

You may pay your Water Bill at Village Hall. Village Hall is located at the corner of Route 53 and Montrose Drive just north of 135th Street. Village Hall is open from 8:00-5:00 on Monday- Friday. You have the option of dropping off your water bill at either the drop box located next to Village Hall's front (north) door or the drop box on the east side of Village Hall across from the Safety Town caboose. You may also drop off payments at either Currency Exchanges in Romeoville (small fee applies). For bills paid at Currency Exchange must be paid 24 hours before due date to avoid late fees.

- The Village also offers automatic utility bill payments. Click here for more information
- Explanation of Water Bill Format

2008 Water Rates for Incorporated Areas of Romeoville

	REGULAR	SENIOR CITIZENS*
Water Rate	$ 3.99 per 1,000 gallons	$ 3.60 per 1,000 gallons
Sewer	$ 5.32 per 1,000 gallons	$ 4.79 per 1,000 gallons
Garbage	$ 17.77 per month	$ 16.77 per month
Village Surcharge	None	None

Water Rates for Incorporated Areas of Plainfield

	REGULAR	SENIOR CITIZENS*
Water Rate	$ 5.00 per 1,000 gallons	$ 4.49 per 1,000 gallons
Sewer	$ 6.66 per 1,000 gallons	$ 5.99 per 1,000 gallons
Village Surcharge	None	None

(Please bring proof of your age and household ownership to Village Hall to receive the senior citizen discount PDF)

*Senior Citizens is anyone age 62 and older. Seniors receive the discount up to 8,000 gallons, after that they receive the regular rate.