Rider Responsibilities

  • Pickups should be scheduled 48 hours in advance (Monday appointments must be made by the Friday prior), by calling the Recreation Center at (815)886-6222.  
  • Return rides are not guaranteed until the driver confirms the appointment.  
  • Medical appointments have priority.
  • Riders must be capable of getting on and off the bus without  assistance from the driver.
  • Wheelchair users must be able to get on and off the ramp without assistance from the driver.  Drivers will lock down the chair only.
  • Rider must pay once they are on the bus.  The driver cannot take any unpaid riders.
  • Fare is for one stop; additional stops are $1 per stop (if time permits).
  • Riders can carry on/off no more than six bags.
  • The driver cannot assist with groceries or any other items.
  • Passengers must be ready within fifteen minutes of pickup time or pickup will have to be rescheduled.
  • Voicemail messages will not be accepted for a scheduled pick up.
  • Seat belts must be worn at all times.
  • No eating or drinking on the bus except water.
  • No standing on the bus while it is moving.
  • Please place garbage in the receptacle at the front of the bus.
  • No abusive language.
  • Be courteous to others.
  • Riders 17 years old & under must be accompanied by a parent or guardian 18 years and older.