The Village of Romeoville is seeking to replace its current Enterprise Resource Planning (ERP) system with a modern system that incorporates all of the software technology advancements developed over the past few years. Additionally, the system we seek will also represent a leap forward in software systems and include Artificial Intelligence, Integration Intelligence to accommodate future platforms and Analytics that can be leveraged by our residents and partners.
Please review the Request for Proposal (RFP) and Exhibit documents and send us back your response accordingly. If you have any questions during your review of the RFP, please submit them to erp@romeoville.org. Please do not contact us via phone or direct employee email addresses.
Common Questions with Answers:
Q: Will the Village accept proposals for “best of breed” point solutions that do not include the entire scope mentioned in the RFP?
A: Yes.
Q: I don’t see a separate Attachment H – Price Proposal, Schedule 4. Can the Village provide this?
A: Disregard “Schedule 4” of attachment H. Please provide pricing for your proposal as Attachment H.
Q: Can you please provide the number of named staff users for the following functions, such as plan reviewers, inspectors, finance.
A: Approximately 35 staff users, spread out between Finance, Community Development and Public Works .
Q: For a cloud-based, Software-as-a-Service model, is the Village interested in having the vendor provide all system administration, or does the Village prefer to have their own staff provide some or all of the system administration?
A: Village IT staff would be administration for the system with vendor providing support as needed.
Q: What are the legacy systems that need to be migrated for each of the below functions?
A: Tyler NWS.
Q: What integrations are required for the below functions (e.g., GIS, document management, plan review software, etc.).
A: ESRI (GIS), Laserfiche, Bluebeam.
Q: What is your payment processor for online payments?
A: Tyler Payments