Water Billing Frequently Asked Questions
Automated Water Meters
Your home is equipped with an automated water meter. Automatic water meter readings call in your water meter read once a month.
- Your automated meter will allow your meter to be read every month without someone coming to your home.
- Your automated meters can detect leaks that may inflate your water bill.
- Your automated meter will provide consistent and accurate meter reads to ensure that you are billed properly.
Closing Your Water Account
If you are moving and wish to close your water account you must arrange a final on-site meter read with the Village. Before you move out, call the Water Billing Department at (815) 886-7212 to schedule an appointment to have a meter reading taken. Also, be prepared to give a forwarding address. Please call at least two days in advance. The water account will remain in your name until the final meter read is conducted.
Under Village Ordinance a household may purchase an irrigation meter for outside use. An irrigation meter is not charged with a sewage bill. However, it should be noted that purchasing an irrigation meter costs $300. In addition it is the responsibility of the homeowner to pay for installation through a state licensed plumber. For more information, please call (815) 886-7212.
Leak Detection and Water Conservation Tips
Leaky fixtures may dramatically increase your water bill. For example, a small drip from a leaky faucet can consume 15 to 22 gallons of water a day. Click here for more information.
Opening A New Water Account
To open a new water account you must fill out an "application for service" application for service form at Village Hall, 1050 West Romeo Road. Village Hall is open from 8:00 a.m. to 5:00 p.m. Monday through Friday.
If you own the home, you will need to provide a copy of your warranty deed, if it is not currently on file with the Village.
If you are renting the home, you will need a copy of your lease, your landlord’s name, address and telephone number and a $100.00 security deposit. Please Note: To open a Utility Account in a tenant’s name, a current Rental Inspection must be on file with the Village of Romeoville Police Department (Code Enforcement Division), naming the current tenant of the property. To schedule a Rental Inspection, please call (815) 886-7215.
Paying Your Water Bill
You may pay your Water Bill at the Municipal Center. The Municipal Center is located at 1050 West Romeo Road, and is open from 8:00 a.m. to 5:00 p.m. Monday through Friday. You also have the option of dropping off your water bill at the metal payment drop box located directly in front of the main entrance doors. We now offer online payments – please click here to make a payment. Payments can also be made at the Currency Exchange in Romeoville (a small processing fee applies). Bills paid at the Currency Exchange must be paid 24 hours before due date to avoid late fees or disconnection of service.
- The Village also offers automatic utility bill payments. Click here for more information
- Explanation of Water Bill Format
Water Rates for Incorporated Areas of Romeoville-Beginning with June 2015 Bill
|Water Rate||$ 5.30 per 1,000 gallons||$ 4.78 per 1,000 gallons|
|Sewer||$ 7.09 per 1,000 gallons||$ 6.39 per 1,000 gallons|
|Garbage||$ 20.30 per month||$ 18.85 per month|
|Garbage Admin Fee||$2.00 per month||$2.00 per month|
Water Rates for Unincorporated Areas of Will County-Beginning with June 2015 Bill
|Water Rate||$ 6.67 per 1,000 gallons||$ 5.98 per 1,000 gallons|
|Sewer||$ 8.89 per 1,000 gallons||$ 7.99 per 1,000 gallons|
(Please bring proof of your age and household ownership to Village Hall to receive the senior citizen discount PDF)
*Senior Citizens is anyone age 62 and older. Seniors receive the discount up to 8,000 gallons, after that they receive the regular rate.