2. 
4. Dear Valued Member,

   Thank you for taking a few minutes to complete our member survey! This is your opportunity to share your thoughts on how well Fit 4 Life Fitness is serving the needs of our community and how we can continue to improve. 

   We appreciate your positive and constructive feedback.  But most importantly we appreciate your time, so if you'd like to be entered into a raffle for completing this survey, please include your name when prompted.  Winner will be announced in April, 2023. 

   Thank you for participating!

6. Please choose your age range below:

   1. 13-19
   2. 20-29
   3. 30-39
   4. 40-49
   5. 50-59
   6. 60-69
   7. 70-79
   8. 80 and above
8. How long have you been a Fit 4 Life Fitness member?

   1. Less than 6 months
   2. 6 months - 1 year
   3. 1-2 years
   4. 3-5 years
   5. 6-10 years
   6. 10+ years
10. On average, how many days per week do you visit the Fitness Center?

    1. 0-2
    2. 3-5
    3. 5-7
    4. N/A - I only attend classes
12. How did you find out about Fit 4 Life Fitness? (check all that apply)

    1. Parks & Recreation Brochure
    2. Family/Friend
    3. Social Media
    4. Website
    5. Physician Referral
    6. Walk-In
14. Which areas do you primarily utilize with your membership? (check all that apply)

    1. Fitness Center
    2. Group Exercise Classes
    3. Personal Training
    4. Open Gym
    5. Child Care
16. How would you rate the communications you receive from Fit 4 Life Fitness?

    1. Exceeds Expectations
    2. Meets Expectations
    3. Needs Improvement
18. What is your preferred way to receive updates or announcements from Fit 4 Life Fitness? (check all that apply)

    1. Email
    2. Signage
    3. Website
    4. Social Media
    5. Other
20. If you selected "other" please describe:
24. FACILITY
26. Are the facility hours of operation convenient?

    1. Yes
    2. No
28. If no, what hours would you prefer?
30. How would you rate the cleanliness of the facility?

    1. Exceeds Expectations
    2. Meets Expectations
    3. Needs Improvement
32. How would you rate the cleanliness and quality of the fitness equipment?

    1. Exceeds Expectations
    2. Meets Expectations
    3. Needs Improvement
34. How would you rate the variety of the fitness equipment?

    1. Exceeds Expectations
    2. Meets Expectations
    3. Needs Improvement
36. If you could request any change or equipment for us to invest in, what would it be?
38. Do you use the free Preva mobile app or log into Preva on any applicable equipment to track your workouts?

    1. Yes
    2. No
    3. I did not know this was available
40. How would you rate our locker rooms?

    1. Exceeds Expectations
    2. Meets Expectations
    3. Needs Improvement
42. How would you rate our parking?

    1. Exceeds Expectations
    2. Meets Expectations
    3. Needs Improvement
46. STAFF
48. How would you rate our Front Desk staff (main floor, located just inside the front entrance)?

    1. Exceeds Expectations
    2. Meets Expectations
    3. Needs Improvement
50. How would you rate our Fit 4 Life Fitness Center staff (2nd floor in the Fitness Center where you swipe in)?

    1. Exceeds Expectations
    2. Meets Expectations
    3. Needs Improvement
52. Do you consider the Fit 4 Life Fitness staff to be courteous and friendly?

    1. Yes
    2. No
54. Have you asked a Fit 4 Life Fitness staff for an equipment orientation? All staff can answer questions on the machines and show you the proper way to use the machines.

    1. Yes
    2. No
    3. I did not know this was available
56. Would you like to recognize any staff member for displaying exceptional guest service?
60. GROUP EXERCISE
62. Do you participate in our group exercise classes?

    1. Yes
    2. No
64. How often do you attend group exercise classes on average?

    1. 0-3 classes per week
    2. 4-7 classes per week
    3. 8 or more classes per week
66. How would you rate the variety of group exercise classes?

    1. Exceeds Expectations
    2. Meets Expectations
    3. Needs Improvement
68. How would you rate the quality of group exercise classes?

    1. Exceeds Expectations
    2. Meets Expectations
    3. Needs Improvement
70. How would you rate our group exercise instructors?

    1. Exceeds Expectations
    2. Meets Expectations
    3. Needs Improvement
72. Do you feel the group exercise schedule is convenient?

    1. Yes
    2. No
74. If no, what days and times would you prefer?
76. What group exercise classes or programs would you like to see offered at Fit 4 Life Fitness?
78. Are there any one-day fitness events you would like to see offered such as an indoor triathlon, etc?
82. PERSONAL TRAINING
84. Have you worked with one of our Personal Trainers?

    1. Yes
    2. No
86. Which of our personal trainers have you worked with?

    1. Cyndi
    2. Debbi
    3. Jason
88. How would you rate the quality of personal training?

    1. Exceeds Expectations
    2. Meets Expectations
    3. Needs Improvement
92. CHILD CARE
94. Do you use our Child Care service?

    1. Yes
    2. No
96. Do you find the Child Care hours convenient?

    1. Yes
    2. No
98. If no, what days and times would you prefer?
100. How would you rate our Child Care staff?

     1. Exceeds Expectations
     2. Meets Expectations
     3. Needs Improvement
104. FINAL THOUGHTS
106. How would you rate your overall experience at Fit 4 Life Fitness?

     1. Exceeds Expectations
     2. Meets Expectations
     3. Needs Improvement
108. Would you recommend Fit 4 Life Fitness to friends and family?

     1. Yes
     2. No
110. If no, can you please share why?
112. What has been your best experience at Fit 4 Life Fitness?
114. Do we have your permission to use your statement as a testimonial in future promotions.

     1. Yes
     2. No
116. Was there ever a time Fit 4 Life Fitness did not meet your expectations? If yes, please share what happened.
118. Is there any final feedback you would like to share with our team?
120. Enter your name here to be included in the raffle for completing this survey.
Leave This Blank:


122. 1. Receive an email copy of this form.
123. Email address

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124. Submit

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